Interpersonal trust in adolescence: a preliminary study on online/offline social interactions and life satisfaction
##plugins.themes.bootstrap3.article.sidebar##
##plugins.themes.bootstrap3.article.main##
Laburpena
Interpersonal trust is a key element in the development and maintenance of positive social interactions and it has been positively associated with life satisfaction (Putnam, 2000). Specifically, it is a promoting factor of physical health and psychosocial functioning during infant and adolescence (Rotenberg, 2010). In spite of the importance of trust in everyday life, there is no consensus about its definition and, in turn, about its assessment. Moreover, the role of trust in an online setting is still unknown. It may be important to explore it, since nowadays adolescents spend more and more time on the Internet, an environment where many social relationships take place. Thus, online trust could be identified as an element that can guarantee the success of these interactions (Stratford, 2000). Starting from the theoretical perspective of Falcone and Castelfranchi (2001), who defined trust as complex and dynamic construct, the present pilot study aims to investigate adolescents’ online/offline trust and its influence on life satisfaction. In particular, we operationalized trust as theorized by the above-mentioned authors and based on two essential mental ingredients, which are the goals and beliefs about the trustor and trustee and the trustee’s behaviour. In addition, we took into account both offline and online social interactions. The research, carried out within a middle school in the province of Naples (Italy), involved 108 adolescents, aged between 11 and 14. The data were collected through an ad hoc questionnaire. In particular, trust in online and offline interactions was measured through a 5-point Likert scale composed of 30 items; life satisfaction was investigated through the Brief Multidimensional Students’ Life Satisfaction Scale (BMSLSS; Huebner et al., 2004). Factorial analysis demonstrates that online and offline trust are distinct dimensions (24% and 18% of explained variance respectively). In addition, only offline trust is positively related to adolescents’ life satisfaction in different life domains (e.g. family, school and peer). In the overall, the results suggest the importance of distinguishing offline and online trust, and of exploring their relationships with adjustment indicators in order to understand how to promote adolescents’ wellbeing.
##plugins.generic.usageStats.downloads##
##plugins.themes.bootstrap3.article.details##
Aquellos autores/as que tengan publicaciones con esta revista, aceptan los términos siguientes:
- Los autores/as conservarán sus derechos de autor y garantizarán a la revista el derecho de primera publicación de su obra, el cuál estará simultáneamente sujeto a la Licencia de reconocimiento de Creative Commons que permite a terceros copiar y redistribuir el material en cualquier medio o formato bajo los siguientes términos: —se debe dar crédito de manera adecuada, brindar un enlace a la licencia, e indicar si se han realizado cambios. Puede hacerlo en cualquier forma razonable, pero no de forma tal que sugiera que usted o su uso tienen el apoyo de la licenciante (Atribución); — no se puede hacer uso del material con propósitos comerciales (No Comercial); — si se remezcla, transforma o crea a partir del material, no podrá distribuirse el material modificado (Sin Derivadas).
- Los autores/as podrán adoptar otros acuerdos de licencia no exclusiva de distribución de la versión de la obra publicada (p. ej.: depositarla en un archivo telemático institucional o publicarla en un volumen monográfico) siempre que se indique la publicación inicial en esta revista.
- Se permite y recomienda a los autores/as difundir su obra a través de Internet (p. ej.: en archivos telemáticos institucionales o en su página web) antes y durante el proceso de envío, lo cual puede producir intercambios interesantes y aumentar las citas de la obra publicada. (Véase El efecto del acceso abierto).
Este obra está bajo una licencia de Creative Commons Reconocimiento-NoComercial-SinObraDerivada 4.0 Internacional.
Erreferentziak
Abric J.C. (2001). A structural approach to social reprèsentations. In Deaux K. and Philogène G., editors, Representations of the social: Bridging theoretical traditions. Malden: Blackwell Publishing, pp. 42-47.
Barber, B. (1983). The logic and limits of trust. New Jersey:Rutgers University Press Beldad, A., De Jong, M., & Steehouder, M. (2010). How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust. Computers in human behavior, 26(5), 857-869.
Bernath, M. S., & Feshbach, N. D. (1995). Children’s trust: Theory, assessment, development, and research directions. Applied and Preventive Psychology, 4(1), 1-19.
Bryce, J., & Fraser, J. (2014). The role of disclosure of personal information in the evaluation of risk and trust in young peoples’ online interactions. Computers in Human Behavior, 30, 299-306.
Caplan, S. E. (2010). Theory and measurement of generalized problematic Internet use: A two-step approach. Computers in Human Behavior, 25, 1089-1097
Castelfranchi, C., & Falcone, R. (2010). Trust theory: A socio-cognitive and computational model (Vol. 18). John Wiley & Sons.
Chen, Y. H., & Barnes, S. (2007). Initial trust and online buyer behaviour. Industrial management & data systems, 107(1), 21-36.
Chun, Y. A. O. (2013). College Students’ Interpersonal Trust Status and Influential Factors. Journal of Langfang Teachers College (Natural Science Edition), 2013-05.
Colì, E., Montani, F., & Falcone, R. (2019). La relazione medico-paziente nell’era del Web 2.0: una ricerca esplorativa su rappresentazioni sociali, mediazione di internet e fiducia. Psicologia della Salute, 2/2019, 28-52.
Doney, P. M., Cannon, J. P., & Mullen, M. R. (1998). Understanding the influence of national culture on the development of trust. Academy of Management Review, 23(3), 601-620.
Falcone, R., & Castelfranchi, C. (2001). Social Trust: A Cognitive Approach, in Trust and Deception in Virtual Societies by Castelfranchi C. and Yao-Hua Tan (eds), Kluwer Academic Publishers, pp. 55-90.
Feng, J., Lazar, J., & Preece, J. (2004). Empathy and online interpersonal trust: A fragile relationship. Behaviour & Information Technology, 23(2), 97-106.
Ficorilli, A. (2014). La relazione di fiducia: un approccio bioetico alle questioni della cura. Firenze: Le Lettere.
Gefen, D., Karahanna, E., & Straub, D. W. (2003). Trust and TAM in online shopping: an integrated model. MIS Quarterly, 27(1), 51-90.
Hamid, P. N., & Lok, D. P. (2000). Loneliness in Chinese adolescents: a comparison of social support and interpersonal trust in 13 to 19 year olds. International Journal of Adolescence and Youth, 8(1), 45-63.
Harris, P. L. (2007). Trust. Developmental Science, 10, 135-138
Henderson, S., & Gilding, M. (2004). ‘I’ve never clicked this much with anyone in my life’: trust and hyperpersonal communication in online friendships. New media & Society, 6(4), 487-506.
Hoff, M. J. (2016). “I don’t conversate with those I don’t know”: The role of trust/distrust in online engagement. Digital Culture & Education, 8(2).
Huebner, E. S., Suldo, S., Valois, R. F., Drane, J. W., & Zullig, K. (2004). Brief multidimensional students’ life satisfaction scale: sex, race, and grade effects for a high school sample. Psychological Reports, 94(1), 351-356.
Koehn, D. (2003). The nature of and conditions for online trust. Journal of Business Ethics, 43(1-2), 3-19.
Koller, M. (1988). Risk as a determinant of trust. Basic and Applied Social Psychology, 9(4), 265- 276.
Kuan, H. H., & Bock, G. W. (2007). Trust transference in brick and click retailers: An investigation of the before-online-visit phase. Information & Management, 44(2), 175-187.
Lewicki, R. J., & Bunker, B. B. (1995). Trust in relationships: A Model of Trust Development and Decline. Administrative Science Quarterly, 5(1), 583-601.
Ling, K. C., Chai, L. T., & Piew, T. H. (2010). The effects of shopping orientations, online trust and prior online purchase experience toward customers’ online purchase intention. International Business Research, 3(3), 63.
McKnight, D. H., & Chervany, N. L. (2000). What is trust? A conceptual analysis and an interdisciplinary model. AMCIS 2000 Proceedings, 382.
Mesch, G. S. (2012). Is online trust and trust in social institutions associated with online disclosure of identifiable information online? Computers in Human Behavior, 28(4), 1471-1477.
Putnam, R. D. (2000). Bowling alone: The collapse and revival of American community. New York: Simon and Schuster.
Randall, B. A., Rotenberg, K. J., Totenhagen, C. J., Rock, M., & Harmon, C. (2010). A new scale for the assessment of adolescents’ trust beliefs. Interpersonal trust during childhood and Adolescence, 247.
Rotenberg, K. J. (Ed.). (2010). Interpersonal trust during childhood and adolescence. Cambridge University Press.
Rotenberg, K. J. (1994). Loneliness and interpersonal trust. Journal of Social and Clinical Psychology, 13(2), 152-173.
Rotter, J. B. (1980). Interpersonal trust, trustworthiness, and gullibility. American Psychologist, 35(1), 1-7.
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A crossdiscipline view of trust. Academy of Management Review, 23(3), 393-404.
Salmi, V., Smolej, M., & Kivivuori, J. (2007). Crime victimization, exposure to crime news and social trust among adolescents. Young, 15(3), 255-272.
Salo, J., & Karjaluoto, H. (2007). A conceptual model of trust in the online environment. Online Information Review, 31(5), 604-621.
Stratford, T. (1999). Etrust: building trust online. Journal on Integrated Communications, 10, 75-81.
Verges P. (1992). L’évocation de l’argent: une méthode pour la définition du noyau central d’une représentation. Bulletin de Psychologie, 45 (405): 203-209.
Vondracek, F. W., & Marshall, M. J. (1971). Self-disclosure and interpersonal trust: An exploratory study. Psychological Reports, 28(1), 235-240.
Yamagishi, T., & Yamagishi, M. (1994). Trust and commitment in the United States and Japan. Motivation and Emotion, 18(2), 129-166.
Zongkui, K. F. Z. (2008). Survey on Factors Affecting Development of Adolescent Interpersonal Trust. Science of Social Psychology, Z1.