The role of emotional intelligence in job satisfaction of individuals
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Abstract
Emotional intelligence is a set of skills that enable the individual to manage their own emotions and those of others, making it easier to achieve established objectives and create wellbeing at organizational, academic and personal level. Job satisfaction is a positive emotional assessment of work experience that is related to the productivity and well-being. In this regard, the aim of this study was to analyze to what extent emotional intelligence can increase job satisfaction. To achieve this goal are counted with a mixed sample of 377 workers (M = 172, F= 205) in public and private companies of Portugal, that answered a questionnaire previously validated by other authors, which mediates the three main variables of study: emotional intelligence, organizational stress and job satisfaction. The results obtained through the Pearson correlation tested the hypotheses in the expected direction with significant negative correlation between emotional intelligence and organizational stress and a significant positive correlation between emotional intelligence and job satisfaction. Emotional intelligence workers anticipated job satisfaction R multiple = .332, R2 = .111, F (6, 370) = 7.66, p smaller than .001, the most significant variables as predictors of emotional intelligence, Auto - courage (? = .184, p = .001), and Empathy and emotional contagion (? =.141, p = .016).
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